Solutions / Property Services
Turnovers. Common areas. Landlord & OC programmes.
From a 5-day end-of-tenancy turnover to a 30-storey residential concierge — we run the human side of property the way you'd run it yourself. Accredited compliance, resident-ready common areas, and a 4.2 day average turnover.
Property operations
built around people.
Turnovers in under 5 days average. Common area concierge staffed 7 days a week. Landlord certificates issued & uploaded before they expire. Property that feels cared for — every day.
Strike & Remove
Day 0Keys received, access confirmed, final-meter reads & tenant-remaining items photographed & logged.
Strip & Dispose
Day 1Strip beds, curtains, blinds, white goods. Hazardous items (WEEE, asbestos) disposed via licensed carrier.
Deep Clean + Sanitise
Day 2Builder's, end-of-tenancy & antiviral sanitisation pass. Kitchen extract, carpets, ovens detailed.
Repairs & Snags
Day 3Silicone refresh, decorating, flooring repairs, door closers, sanitary, appliance & PAT test.
Redecoration
Day 4Dulux Trade specification, kitchen & bathroom cabinet refresh, re-grout & sealant where needed.
Handover complete. Agent briefed.
Unit ready to list.
Seven steps.
Five calendar days. Zero surprises.
A playbook written across 2,184 end-of-tenancy turnovers. Licensed carriers, trade-standard specification & compliance under one roof — so your unit hits the lettings market faster.
Strike & Remove
Keys received, access confirmed, final-meter reads & tenant-remaining items photographed & logged.
Strip & Dispose
Strip beds, curtains, blinds, white goods. Hazardous items (WEEE, asbestos) disposed via licensed carrier.
Deep Clean + Sanitise
Builder's, end-of-tenancy & antiviral sanitisation pass. Kitchen extract, carpets, ovens detailed.
Repairs & Snags
Silicone refresh, decorating, flooring repairs, door closers, sanitary, appliance & PAT test.
Redecoration
Dulux Trade specification, kitchen & bathroom cabinet refresh, re-grout & sealant where needed.
Compliance Inspection
Gas, EICR, legionella, fire & smoke alarms tested & certificates uploaded to client portal.
Handover & Market
Professional photos, Matterport scan, 200-point sign-off & portal handover to lettings / sales agent.
Certificates before
they expire.
Programmed. Auditable.
One compliance calendar — across your landlord gas, EICR, EPC, legionella, fire & PAT. All certificates issued, registered & in the client portal before expiry.
Landlord Certificates
Gas, EICR, EPC, Legionella, PAT & smoke/CO — all under one roof.
OC / Building Manager
Section 20 consultation, reserve-fund projects & long-term cyclical programmes.
Common Areas
Lobbies, corridors, lifts, stairs, gardens & bin stores cleaned, serviced & inspected.
Audit & Accreditation
SafeContractor, CHAS, Constructionline Gold & Fire Risk Assessor registered.
Lobbies, lifts, corridors & gardens — seven days a week.
Daily concierge, weekly deep-clean, cyclical window & facade, grounds & bin stores. All signed off via the client portal with photo proof.
The people who answer
your residents' calls. Uniformed. Trained. Valued.
Directly employed. Living wage plus. DBS checked. Uniformed & badged with photo ID. A concierge team that actually remembers the residents' names.
Layla Ahmed
Senior Property Lead
Marcus Doyle
Concierge Manager
Sophie Palmer
Turnover Supervisor
Rahul Osei
Compliance Officer
Higher occupancy.
Happier residents.
Longer retention.
Programme-level reporting tied to the metrics you actually run the building on: occupancy %, tenant retention, average days-void, and resident NPS.
Reduce days-void.
Improve resident happiness.
Keep everything compliant.
Send us one block, one portfolio, or one expired certificate. We'll come back with a turnover SLA, a concierge rota, and a compliance calendar — in under 5 working days.