Top 2 Bottom Pro Cleaners
Why Top 2 Bottom Pro Cleaners

Six reasons operations teams trust us.

Most facilities management providers compete on price and PowerPoint. We compete on operations discipline, our own software platform, a nationwide local footprint, and a commercial model our clients actually trust. Six reasons, right of reply.

0%
Client Retention
0.0%
SLA Met FY
Client Trust Indicators
Six Reasons · Live Dashboard
Verified · FY25
Accredited & audited
18 certs
Reason 01
SLA performance FY
97.3% met
Reason 02
1,840 trained people
12 hubs
Reason 03
320+ sites live
8 sectors
Reason 04
Own tech platform
6 modules
Reason 05
94% client retention
17yr avg
Reason 06
JH
SC
MB
PR
1,280+ active client contracts
Response 24h SLA
Six Differentiators

The Six Pillars Operations Teams Actually Notice.

Not one silver bullet. Six compounding capabilities, each making the others stronger, built up over seventeen years of doing the work the hard way.

01
Exec team spends Tuesdays on site
Trade-qualified operations leadership
No sub-sub-contractor arbitrage
Pillar 01

Operations-First DNA

We are operators first, marketers second. Every process, every tender and every work-order is designed by people who have run the job. No PowerPoint — just delivery.

Exec team spends Tuesdays on site
Trade-qualified operations leadership
No sub-sub-contractor arbitrage
02
Client & vendor portals out the box
Single source of truth, live
SLA clock on every ticket
Pillar 02

Our Own Technology Platform

Most FM firms bolt on a third-party SaaS. We built our own work-order platform, portals and BI engine — because nobody else got the workflows right.

Client & vendor portals out the box
Single source of truth, live
SLA clock on every ticket
03
18 active accreditations
Monthly internal audit
Public-sector-grade governance
Pillar 03

Accredited, Audited, Regulator-Ready

ISO, CHAS, SafeContractor, CSCS, SSIP, PAS 2030, BICSc. Full compliance, full audit trail — ready for a regulator visit at 9am on a Monday.

18 active accreditations
Monthly internal audit
Public-sector-grade governance
04
12 regional hubs
40-mile response radius
Local supply chain tiers
Pillar 04

Nationwide Coverage, Local Care

Twelve regional hubs, 40-mile response radius from any UK population centre. Local teams, local supply chain, national oversight and standard.

12 regional hubs
40-mile response radius
Local supply chain tiers
05
Open-book optionality
Schedule of rates published
No hidden variation mark-ups
Pillar 05

Transparent Commercial Model

Open-book, schedule-of-rates, cost-plus or guaranteed maximum price — we run the commercial model that fits you, not the one that hides our margin.

Open-book optionality
Schedule of rates published
No hidden variation mark-ups
06
4-person account team minimum
Named deputy on every contract
Written SLA for every escalation
Pillar 06

Partner-Minded Account Teams

A dedicated account lead, a named deputy, a sector specialist and a commercial contact. Four names, one number, escalation in writing from day one.

4-person account team minimum
Named deputy on every contract
Written SLA for every escalation
Client Testimonials

In Their Words — Operations Leaders, Unedited.

We do not pay for case studies. We do not write them for our clients. Three verbatim quotes from head-of-estate and operations-director level buyers — replicated with written permission.

“Top 2 Bottom Pro Cleaners inherited a troubled 22-site portfolio. Within 90 days SLA compliance moved from 72% to 96%, and they delivered it on the same budget. Their platform changed how our board reviews the estate.”

RH
Rebecca Holloway
Head of Estates, Midlands NHS Trust
Healthcare · 22 sites

“We reviewed six national FM providers. Two things made Top 2 Bottom Pro Cleaners different — they understood the logistics sector's 24/7 shift pattern, and they brought their own software instead of licensing one.”

DO
Daniel Okafor
Operations Director, National 3PL
Industrial Logistics · 18 hubs

“The account team actually pick up the phone. That sounds basic but after three suppliers in five years, basic is what matters. Plus their portal means I never chase an invoice or a PPM record again.”

SP
Samantha Price
Property Director, Mixed-Use REIT
Mixed-Use CRE · 34 assets
Trusted By

1,280+ Clients Across Eight Regulated Sectors.

A representative selection of active clients across public sector, listed real estate, 3PL logistics and corporate multi-site portfolios.

NHS Trusts
HM Gov
Network Rail
BT Group
Tesco PLC
British Land
Unite Students
Grainger PLC
DHL Supply
Lendlease
Mace Group
Segro PLC
ISO 9001 · 14001 · 45001
CHAS · SafeContractor · SSIP
PAS 2030 · BICSc · CSCS
Portfolio review · No obligation

Ready for a facilities partner that actually delivers?

Send us your current contract, your last three months of SLA reports and your biggest pain point. We will send back a 30-minute recorded walk-through of exactly how Top 2 Bottom Pro Cleaners would run it — with numbers.